Frequently Asked Questions

Herbavora offers various delivery options to suit your needs, aiming to get your natural products to you as quickly as possible. Our standard delivery typically takes 3-5 business days within the UK. For international orders, delivery times may vary depending on the destination country and local customs processing.

We partner with reputable shipping carriers to ensure your order arrives safely and efficiently. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its journey to your doorstep. Please note that during peak seasons or unforeseen circumstances, delivery times may be slightly extended.

For more detailed information on shipping costs and international delivery, please refer to our Terms & Conditions.

Your satisfaction is our priority at Herbavora. If you are not completely happy with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] with your order number and the reason for the return.
2. Our team will provide you with a return authorization and instructions on how to send the product back.
3. Ensure the product is returned in its original packaging, unopened, and in a re-saleable condition.

Please note that return shipping costs are typically the responsibility of the customer, unless the product received was incorrect or faulty. Refunds will be processed within 7-10 business days after we receive and inspect the returned item. For more details, please review our Privacy Policy.

Yes, at Herbavora, we are deeply committed to ethical and sustainable practices. A significant majority of our products are 100% vegan, meaning they contain no animal-derived ingredients. We also proudly ensure that all our products are cruelty-free and have never been tested on animals.

We understand the importance of these values to our customers and strive to provide transparent information about our ingredients and sourcing. You can find detailed ingredient lists and certifications on each product page. Look for the vegan and cruelty-free symbols to easily identify these products. Our commitment extends to sourcing only the finest natural and plant-based ingredients.

The shelf life of Herbavora's natural supplements varies by product, but generally, they maintain their potency for 12-24 months from the manufacturing date, provided they are stored correctly. Each product package will clearly display an expiration date, which we recommend you adhere to for optimal efficacy.

To ensure the longevity and effectiveness of your supplements, please store them in a cool, dry place, away from direct sunlight and moisture. Avoid storing them in bathrooms or near heat sources, as these conditions can degrade the product. Always keep lids tightly sealed after use. Following these simple storage guidelines will help preserve the natural goodness of your Herbavora supplements.

Yes, Herbavora is proud to partner with businesses that share our passion for natural health and wellness. We offer competitive wholesale pricing for bulk orders of our high-quality products. Whether you're a retail store, a spa, a wellness center, or an online distributor, we'd love to discuss how our products can complement your offerings.

To inquire about our wholesale program, please visit our Contact Us page and send us a message with the subject "Wholesale Inquiry". Please include details about your business and the products you are interested in. Our wholesale team will get back to you promptly to discuss terms, minimum order quantities, and pricing.

The best way to stay informed about Herbavora's latest product launches, exclusive promotions, and insightful articles on natural living is to subscribe to our newsletter. You can usually find the sign-up form at the bottom of our homepage (index.php).

Additionally, we regularly update our Health & Beauty Blog with valuable content and announcements. Follow us on our social media channels (links typically found in the footer of our website) for daily inspiration and community engagement. Don't miss out on special offers and tips for a healthier, happier you!